LETA 1100 Intro to Comm. Officer
This course is designed to introduce the student to the Communications Officer profession. Instruction is designed to help the student develop a working knowledge of the Communications Officer profession, to include the role and function of Communications Officers; the training standards expected of Communications Officers; the role of Communications Officers in the communications process; and how to manage the stress involved in managing multiple emergency calls simultaneously. This course includes study designed to reinforce important communications concepts, and includes practical exercises designed to test the students abilities to receive and document emergency calls, and manage the stress inherent to receiving emergency calls.